Customer Service Administrator

The Customer Service Administrator (CSA) serves as the vital connection between customers, staff, and vendors—providing product and service information while resolving issues with accuracy and efficiency. This role requires strong office administration and organizational skills to manage calls, quotes, sales orders, and invoicing through approved systems. The CSA will schedule, coordinate, and communicate customer inquiries promptly with Accessibility Technicians and vendors, all within team-oriented environment. Success in this role comes from balancing multiple tasks, managing time effectively, and maintaining a motivated, positive attitude while genuinely enjoying helping customers.